Technical Writer (Contract) Job at ServiceTitan, United States

  • ServiceTitan
  • United States

Job Description

Technical Writer (Contract)

ServiceTitan is the world's leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit

Job Description

Technical Writer (Contract) - Up to 6 months, full time.

ServiceTitan is looking for a contract technical writer to support the Documentation team backlog, including creating engaging content that helps our internal and external customers excel at self-sufficiency when using or troubleshooting the product. Includes other doc-oriented tasks as requested by the Documentation team manager, such as producing release notes and other customer-facing help material to support rollouts and other needs.

Contract length: up to 6 months

Required

  • Experience: 3 to 4 years of professional writing end-user/internal documentation (help, FAQs, related documentation) in a fast-paced tech environment
  • Education: Bachelor's degree in English, Technical Communications, Computer Science, Creative Writing or equivalent
  • Technical skills: Proficient in Google Suite (Drive, Docs), JIRA/Confluence, and component-based authoring tools such as Contentful

Responsibilities

  • Support all documentation tasks in the Docs team backlog, including create new content and edit existing documentation as needed
  • Revise other help content as directed by the technical writing manager, including but not limited to internal documentation to assist our internal support team
  • Conduct peer reviews of other team members and provide actionable feedback to ensure consistency and quality assurance across all content
  • Work and collaborate with the technical writing team, product managers, subject matter experts, support teams, and other members of the org to ensure all documentation is correct and meets style guidelines as set by the writing team.

All your information will be kept confidential according to EEO guidelines.

Job Tags

Full time, Contract work, Remote work

Similar Jobs

Rochester Regional Health

Registered Nurse (RN) - Inpatient Psych (G1) Job at Rochester Regional Health

 ...Job Description Job Description Job Title: Registered Nurse I Department: Inpatient Psych (G1) Location: Rochester General Hospital Hours Per Week: 36 Hours Schedule: Day/Evening/Night SUMMARY: As a Registered Nurse (RN), youre the engine... 

Apicha Community Health Center

Care Coordination Programs Manager Job at Apicha Community Health Center

 ...improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive...  ...populations. We are currently seeking a Care Coordination Programs Manager to work at our Manhattan location. Position Summary: The... 

LifeHealth

Nurse Practioner (NP) or Physician Assistant (PA) Job at LifeHealth

 ...Description LifeHealth, LLC, a federal government contractor, is seeking Advanced Practice Providers (Nurse Practitioners and Physician Assistants) to support Arizona Army National Guard State Surgeon Office and Medical Detachment. SERVICES ARE NEEDED: Part... 

Mirror Mirror Hair Studio & Spa LLC

Experienced Hair Stylists and Experienced Nail Technicians Job at Mirror Mirror Hair Studio & Spa LLC

 ...Current NJ License ~ Existing clientele preferred ~ Professional, reliable, and passionate about your craft. We offer: Beautiful, modern salon environment Flexible full-time opportunites Professional team culture growth and support to help build your... 

Employers from Greece

Finnish Speaking Social Media Content Moderators - Work In Athens, Greece Job at Employers from Greece

at Mercier Consultancy GroupFinnish Speaking Social Media Content ModeratorsAbout Mercier Consultancy Group Mercier Consultancy Group is...  ...spoken and written) is mandatory for this role.Professional working proficiency in English.Valid EU passport (mandatory) to qualify...