Job Description

Job Description

Job Description

Description:

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

The Spa at Southall Nail Technician will perform natural nail services performing luxe manicure and pedicure experiences in accordance with standards training provided by Southall. This is a non-exempt, hourly plus commission position on our team.

Responsibilities 

• Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices
• Analyze member and guest’s nails and tailor nail treatments to the specific needs and requests of members and guests
• Explain nail services and products to members and guests in a knowledgeable, professional and thorough manner
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Prepare nail services equipment and supplies daily
• Maintain supply and treatment areas as directed
• Stay current on the latest thinking pertinent to nail services and become well-versed and trained in its application
• Coordinate services and interact effectively with other technicians to facilitate optimum delivery of services and maximum member and guest satisfaction
• Be flexible with your schedule, supporting the needs of the spa
• Ensure a pleasant visit for each member and guest and maintain effective member and guest relations
• Promote and execute effective retail sales
• Be knowledgeable and informed regarding all general spa and club programs and services
• Provide necessary information to compile complete member and guest records
• Perform special projects as required by the Spa Director
• Maintain cleanliness and neatness of the nail studio as directed
• Provide appropriate and consistent levels of member and guest service and hospitality
• Report for scheduled shifts promptly and ready to work
• Attend and participate in staff meeting as designated by the Spa Director
• Maintain personal appearance and grooming standards consistent with the management’s standards
• Submit supply requests to the Spa Director in a timely fashion to ensure proper product availability for members and guests
• Report any problems incurred immediately to the supervisor on duty
• Work diligently to support Southall team philosophy throughout the property
• Comply with all departmental and company policies
• Maintain confidentiality of all Southall proprietary information
• Promote positive member and guest relations for all guests by providing prompt, courteous and efficient service
• Resolve guest complaints in a manner which promotes positive guest relations
• Maintain accurate property information through daily use of email and other forms of communication

• Must be skilled in all aspects of proper nail services and nail care
• Minimum one year experience as a Nail Technician in a high-end salon or spa environment
• Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
• Ability to work in a high-volume, busy service environment while maintaining composure and focusing on the guest
• High School diploma or the equivalent required
• Have and maintain a current Tennessee Cosmetology/Nail Technician license

Our Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• Weekly pay
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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