Job Description
Job purpose
The Lead Technician is responsible for coordinating daily operations, leading and supporting a team of technicians, and ensuring work is completed safely, efficiently, and to quality standards. This position combines operational leadership, production scheduling, workflow prioritization, bottleneck identification and resolution, process improvement, and complex problem-solving. Successful candidates will possess a strong technical aptitude and the ability to quickly learn complex mechanical and electrical systems. The ideal candidate is highly organized, computer proficient, and comfortable managing schedules, spreadsheets, production metrics, and large datasets while coordinating repair activities and serving as a mentor and technical resource for technicians. Strong leadership, communication, and decision-making skills are essential to ensuring repair operations remain on schedule and resources are utilized effectively.
Duties and responsibilities
Qualifications
Working conditions
Working conditions feature noisy environments with various tools and equipment, requiring adherence to safety protocols. Physical demands such as lifting heavy objects and performing repetitive tasks are common, necessitating attention to ergonomics and personal well-being. Specific physical requirements include: regularly lifting and/or moving up to 50 lbs., with occasional lifting up to 75 lbs. with assistance; frequent standing, walking, bending, kneeling, and reaching; use of hands and fingers to handle or feel tools and components; and occasional work in confined spaces or at heights. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Equal employment opportunity
IDV USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. This job description does not constitute a contract of employment, and employment with IDV USA is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, consistent with applicable law
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